Office Assistant/ Order Processer

The Order Processor / General Office Assistant serves as the primary facilitator of domestic
order processing. In addition, this role manages incoming email, phone calls and other
miscellaneous office tasks. Some typical tasks include:
• Answering / handling incoming phone calls (light volume)
• Managing the company’s generic email inbox
o Sort, distribute, handle routine customer service issues
• Compile online orders to prep for fulfillment
• Supply tracking details and applicable invoices to customers
• Compile restock reports for Amazon FBA and WFS and process related paperwork
and labels
• May include fulfillment of online consumer orders and product packaging